【Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
[Frequently Asked Questions] ・It does not work, or even if it does work, it is weak, or it stops. ⇒Please install new AA alkaline batteries that are within the expiration date and try again. Please use alkaline batteries as batteries other than alkaline batteries may not conduct electricity properly with the main unit.
[About the 3-month extended warranty] 1 year manufacturer's warranty + 3 months extended warranty. If the product malfunctions within the warranty period, we will repair or replace it free of charge if you follow the terms of the free warranty and the precautions in the instruction manual. For details on the free warranty provisions and instructions, please check the warranty and instruction manual included with your purchased product. If you would like to request a repair or replacement, please contact us using the email address written on the warranty card, including your name, order number, product name, model number, and details of your inquiry.
Each battery uses 4 AA alkaline batteries (sold separately). Please use alkaline batteries. Batteries other than alkaline batteries may not connect properly to the main unit.
[Contact] Oishi & Associates Co., Ltd., general sales agent in Japan
[Other product-related information] Details of product specifications and Q&A are listed on the manufacturer's official website.
It can be operated with one push with one hand, so you can use it without resting your hands while cooking. The stainless steel texture gives an impression of cleanliness and makes the table look stylish. You can freely adjust the grinding method to suit your preference, from coarse to fine.
